1. Introduction
Welcome to Bright AirCond. These Terms of Service govern your use of the Bright AirCond website and all services provided by Bright AirCond, including AC repair, installation, maintenance, and related solutions.
By accessing or using Bright AirCond services, you agree to comply with these Terms of Service. If you do not agree, please do not use the Bright AirCond website or services.
2. About Bright AirCond
Bright AirCond is a professional air conditioning service provider offering reliable, fast, and affordable AC solutions. Bright AirCond aims to deliver high-quality services with customer satisfaction as a top priority.
3. Use of Bright AirCond Website
By using the Bright AirCond website, you agree to:
- Use it only for lawful purposes
- Avoid any activity that may harm Bright AirCond systems
- Not attempt unauthorized access
Bright AirCond reserves the right to restrict access if misuse is detected.
4. Service Booking with Bright AirCond
When booking a service with Bright AirCond:
- You must provide accurate details
- Bright AirCond may contact you for confirmation
- Bright AirCond reserves the right to accept or reject bookings
Bright AirCond ensures a smooth and professional booking experience.
5. Pricing and Payments at Bright AirCond
- Bright AirCond service prices may vary depending on the job
- Final pricing may be confirmed after inspection
- Payment is required after service completion unless stated otherwise
- Bright AirCond may update pricing at any time
6. Cancellation and Rescheduling
- Customers can cancel or reschedule Bright AirCond services in advance
- Bright AirCond may also reschedule due to operational reasons
- Bright AirCond will try to inform customers in a timely manner
7. Service Warranty by Bright AirCond
Bright AirCond may provide limited warranty depending on the service:
- Warranty applies only under normal usage
- Bright AirCond does not cover damages caused by misuse or external factors
8. Customer Responsibilities
When using Bright AirCond services, you agree to:
- Provide correct location and access
- Ensure a safe environment
- Share complete issue details
This helps Bright AirCond deliver better service.
9. Technician Conduct
Bright AirCond technicians are trained professionals. Customers must treat Bright AirCond staff respectfully. Any misconduct may result in service cancellation.
10. Limitation of Liability
Bright AirCond is not liable for:
- Indirect or unexpected damages
- Pre-existing issues
- Loss beyond the service cost
Bright AirCond liability is limited to the amount paid for the service.
11. Delays and Service Availability
Bright AirCond is not responsible for delays caused by:
- Traffic or weather
- Technical issues
- Unexpected situations
Bright AirCond will always try to minimize delays.
12. Third-Party Services
Bright AirCond may use third-party tools (payments, analytics). Bright AirCond is not responsible for third-party policies or performance.
13. Intellectual Property
All content on the Bright AirCond website belongs to Bright AirCond.
You may not copy or reuse content without permission from Bright AirCond.
14. Privacy Policy
Your use of Bright AirCond services is also governed by the Bright AirCond Privacy Policy.
15. Termination
Bright AirCond reserves the right to suspend access if terms are violated or services are misused.
16. Changes to Terms
Bright AirCond may update these Terms of Service at any time. Continued use of Bright AirCond services means acceptance of updated terms.
17. Governing Law
These Terms of Service for Bright AirCond are governed by applicable laws of Malaysia.
18. Communication
By using Bright AirCond, you agree to receive communication via:
- Phone
- SMS
19. Service Scope of Bright AirCond
Bright AirCond provides:
- AC repair
- AC installation
- AC gas filling
- AC cleaning and maintenance
- Inspection services
Bright AirCond may update services anytime.
20. Accuracy of Information
Bright AirCond aims to keep all information accurate but does not guarantee complete accuracy at all times.
21. Force Majeure
Bright AirCond is not responsible for delays caused by events beyond control, including natural disasters, emergencies, or government actions.
22. Refund Policy
Refunds at Bright AirCond are handled according to the official Bright AirCond Refund Policy.
23. Independent Contractors
Bright AirCond technicians may operate independently but follow Bright AirCond standards.
24. Entire Agreement
These Terms represent the full agreement between you and Bright AirCond.
25. Contact Bright AirCond
If you have any questions about Bright AirCond Terms of Service, contact us:
- Phone: +60 19-344 2983
- Email: Info@brightaircond.my
- Address: Kuala Lumpur, Malaysia
26. Acceptance of Terms
By using Bright AirCond website and services, you confirm that you have read, understood, and agreed to these Terms of Service.